Technical support

Always close by. Always dedicated to service.

Our services

Commissioning, inspection, repairs and maintenance worldwide

With more than twenty international service centers and some forty commercial agencies, we are optimally positioned to serve you worldwide. Not only our sales team can be reached quickly from anywhere in the world, but also our application technology counsellors and entire after-sales service staff offer top performance in remote service as well as on site.

Our experienced team of service technicians regularly take part in advanced training courses. They carry out commissioning, inspections, servicing and repairs on your corporate premises reliably and with excellent quality standards.

Good to know: via our service hotline, we are also available to you outside of regular business hours.

Contact us

Our technical services:

Commissioning, inspections and servicing

Repair work on site

Service hotline

Remote diagnostics and services

Individual service contracts

Experienced and reliable service team

Technical support – your contact:

For technical enquiries, please contact your regional service center and keep your machine and/or commissioning number ready to hand.

To reach our sales team, please use our contact form.

The contact data for your spare parts enquiry can be found on our subpage > Service >> Spare parts.

Germany

Tel.: +49 (0) 5731 242321 (Bad Oeynhausen) 
Tel.: +49 (0) 2152 149522 (Kempen) 
Email: service.germany@battenfeld-cincinnati.com

Austria

Tel.: +43 (1) 61006 300 (Vienna) 
Email: service.austria@battenfeld-cincinnati.com

China

Tel.: +86 (0) 757 2238 0110 (Foshan City, Shunde) 
Tel.: +86 (0) 757 2997 5321 
Tel.: +86 (0) 757 2997 5397 
Email: service.china@battenfeld-cincinnati.com

USA

Tel.: 1 800 835 0065 (inside USA) 
Tel.: +1 (620) 2416843 (outside USA) 
Email: service.usa@battenfeld-cincinnati.com