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Customer service department

battenfeld-cincinnati USA, provides an extensive range of services to all customers before, during and after the sale.

Our service portfolio includes:
  • Onsite machine commissioning, onsite and inhouse training, troubleshooting assistance via telephone, and prompt service calls to the customer location
  • Compound analysis for abrasion and rheometric (Brabender) tests on many PVC compounds.
In addition, we can provide specialized product run demonstrations and evaluations at our demonstration facility.